Refund Policy

14-Day Window

If you receive a damaged, defective, or incorrect item, you have 14 days from delivery to request an exchange or return.

Hygiene Restrictions

Because THE FORRMA nasal strips are hygiene-sensitive medical-grade products, we cannot accept returns on opened packs. The tactical metal case must be untampered with and the strips must remain in their original sealed packaging to qualify for a return.

How to Return

Contact us via WhatsApp at +20 122 229 6125 with your order number. Once approved, we will coordinate a collection with our courier partner.