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Refund Policy
14-Day Window
If you receive a damaged, defective, or incorrect item, you have 14 days from delivery to request an exchange or return.
Hygiene Restrictions
Because THE FORRMA nasal strips are hygiene-sensitive medical-grade products, we cannot accept returns on opened packs. The tactical metal case must be untampered with and the strips must remain in their original sealed packaging to qualify for a return.
How to Return
Contact us via WhatsApp at +20 122 229 6125 with your order number. Once approved, we will coordinate a collection with our courier partner.